We will be undergoing system maintenance on Thursday, December 20th from 3 am CST to 5 am CST. Please plan accordingly.
Fulfillment of individual direct/student sales and returns are managed through our preferred partner company, Ublish, LLC.
Customers will receive a full refund on their purchase of Digital Products if the return request is received within 14 days of purchase. This includes digital products which are purchased as an access code, online courses, eBook or other digital product subscriptions. Refunds of digital products are limited to one time per course, per term. To obtain a refund, the customer will be required to fill out a support ticket and supply their order information to Customer Support on the Support Helpdesk.
Physical Products / Printed Books
Fullfillment of individual direct/student sales and returns are managed through our preferred partner company, ublish, LLC. Individual direct/student sales that are purchased through the myBusinessCourse site will receive a full refund on the purchase price and any applicable taxes that were charged. Ublish, LLC does not charge a restocking or return fee. Ublish, LLC does not refund shipping costs.
To obtain a refund, the customer will be required to fill out a support ticket and supply their order information to Customer Support on the Support Helpdesk and request a Return Tracking Number.
Individual direct/student sales of physical products/printed book returns MUST satisfy ALL of the following conditions:
Direct / Student Returns Address:Ublish, LLC
Permission is NOT required for returns that satisfy ALL of the following conditions:
The following policies will ALSO apply (if applicable):
Returns Address:Cambridge Business Publishers
All accepted returns will be refunded in the form of a check, regardless of how the purchase was made. Refunds for returns will ONLY be issued if the customer account is current